At 9kboss, your privacy is not an afterthought. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information. No legal jargon, no runaround.
Six core commitments that define how we handle your personal information on the 9kboss platform.
All personal data stored on 9kboss servers is encrypted using industry-standard AES-256 encryption. Your information is never stored in plain text.
9kboss does not sell, rent, or trade your personal data to third parties. Your information is used only to operate and improve the platform.
You can request access to your data, ask for corrections, or request deletion at any time by contacting our support team. We respond within 30 days.
All data transmitted between your device and 9kboss is protected by TLS encryption. What you send us stays private in transit.
You can opt out of marketing communications at any time. Unsubscribe from emails with one click or update your preferences in account settings.
We only collect data that is necessary to operate your account, process payments, and comply with legal obligations. Nothing more.
This Privacy Policy explains how 9kboss ("we", "us", "the Platform") collects, uses, stores, and protects the personal information of players and visitors who use the 9kboss website and mobile application. By registering an account or using any part of the 9kboss platform, you agree to the practices described in this policy.
9kboss is committed to handling your personal data responsibly. We collect only what we need, use it only for legitimate purposes, and give you clear control over your own information. This policy applies to all users of the 9kboss platform, including registered players and unregistered visitors.
9kboss collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party payment providers during transaction processing.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Provided by you at registration or verification |
| Contact Data | Email address, phone number | Provided by you at registration |
| Financial Data | Payment method type, transaction reference numbers | Payment providers (bKash, Nagad, Rocket) |
| Technical Data | IP address, device type, browser, operating system | Automatically collected during platform use |
| Usage Data | Games played, bet history, session duration, login times | Automatically collected during platform use |
| Communication Data | Support chat logs, email correspondence | Generated when you contact our support team |
Every piece of data 9kboss collects has a specific, legitimate purpose. We do not use your data for anything beyond what is described below.
9kboss processes your personal data on the following legal grounds:
9kboss does not sell your personal data. We share data only in the following limited circumstances, and only to the extent necessary for the stated purpose.
9kboss retains your personal data for as long as your account is active and for a defined period after account closure, as required by our legal and regulatory obligations.
| Data Type | Retention Period |
|---|---|
| Account and identity data | 5 years after account closure |
| Transaction records | 7 years (financial regulation requirement) |
| Game history and bet records | 3 years after account closure |
| Support communications | 2 years after the last interaction |
| Marketing preferences | Until you withdraw consent or close your account |
| Technical and usage logs | 12 months on a rolling basis |
After the applicable retention period, your data is securely deleted or anonymised so it can no longer be linked back to you.
9kboss takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse.
9kboss uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit the platform.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Required for login sessions, security, and core platform functions | No — platform will not function without these |
| Functional | Remember your language, display preferences, and game settings | Yes — via browser settings |
| Analytics | Understand how players use the platform to improve the experience | Yes — via cookie preferences |
| Marketing | Deliver relevant promotions based on your activity | Yes — via cookie preferences or account settings |
You can manage your cookie preferences through your browser settings at any time. Note that disabling non-essential cookies may affect some features of the 9kboss platform.
As a 9kboss player, you have the following rights over your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond within 30 days.
Request a copy of all personal data we hold about you.
Ask us to correct inaccurate or incomplete data.
Request deletion of your data where we have no legal obligation to retain it.
Ask us to limit how we use your data while a dispute is being resolved.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
The 9kboss platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account, we will immediately close the account, delete all associated data, and return any deposited funds to the payment source.
If you believe a minor has registered on 9kboss, please contact our support team immediately at [email protected] so we can take prompt action.
Some of the third-party service providers used by 9kboss — such as cloud infrastructure providers and fraud detection services — may process data outside of Bangladesh. When this occurs, 9kboss ensures that appropriate safeguards are in place to protect your data to the same standard as described in this policy.
These safeguards include contractual data protection clauses with all third-party processors and, where applicable, adherence to recognised international data transfer frameworks.
9kboss may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.
For significant changes that materially affect how we handle your data, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect. Continued use of the 9kboss platform after the effective date of any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 9kboss handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and will respond promptly.
9kboss keeps your data safe so you can focus on what matters — enjoying the games. Register your free account today and experience a platform built on trust.